Terms of Service

Article 1 (Purpose)

These Terms set out the conditions and procedures for using Say Global English (the “Service”), operated by Huston English Academy (the “Academy”), and the rights and obligations between the Academy and users.

Article 2 (Definitions)

• “User” means a student or parent who signs up for the Service and takes courses.
• “Course pass” means the right to access paid courses.
• “Course code” means the unique code issued by the Academy for registering a course pass.

Article 3 (Scope of the Service)

• Online English courses (video lessons, quizzes, AI learning assistant)
• Level tests and personalized learning recommendations
• Learning portfolio and grade management
• AI-based learning analytics and feedback

Article 4 (Membership registration)

Membership registration is required to use the Service. Children under 14 years of age must register with the consent of their legal representative (a parent).

Article 5 (Fees and payment)

• Course fees are the amounts shown on the pricing page within the Service.
• Payment methods: credit and debit cards, easy-payment services such as KakaoPay, overseas cards (Stripe and PayPal), bank transfer, and course-code registration.
• Access is activated immediately for card and easy payments, and after the deposit is confirmed for bank transfers.

Article 6 (Refund policy)

• Before study begins (before the first lesson is played): a full refund within 14 days of payment (withdrawal of subscription under the Korean Act on Consumer Protection in Electronic Commerce).
• After study begins: refunds follow the return standards in Annex 4 of the Enforcement Decree of the Korean Act on the Establishment and Operation of Private Teaching Institutes and Extracurricular Lessons (「학원의 설립·운영 및 과외교습에 관한 법률 시행령」). The portion already used is deducted and no separate penalty is withheld (for online courses, based on the number of lessons actually taken).
• If a course differs from what was advertised or is not provided properly, a full refund is given even after study has begun. Free trials and courses granted by free code are excluded from refunds.
• To request a refund: KakaoTalk @휴스턴어학원 · Phone 051-266-0582 · Email donghan941@gmail.com
• Refund processing period: within five business days from the date the ground for refund arises (the date of the request).
• The Refund Policy (/refund) page takes precedence for the detailed refund criteria.

Article 7 (Copyright)

The Academy owns the copyright in all content provided through the Service, including lesson videos, learning materials and quizzes. Users may use it for personal study only; unauthorized reproduction, distribution or transmission is prohibited.

Article 8 (Suspension of the Service)

The Academy may temporarily suspend the Service for unavoidable reasons such as system maintenance or natural disasters, and will endeavor to give advance notice.

Article 9 (Disclaimer)

The Academy is not liable for failures in using the Service that are attributable to the user. Answers from the AI learning assistant are for reference only and do not guarantee learning outcomes.

Article 10 (Governing law and dispute resolution)

These Terms are construed and applied under the laws of the Republic of Korea. Disputes relating to use of the Service are resolved in the court having jurisdiction under the applicable statutes, and a consumer may file suit in the court with jurisdiction over the consumer’s address under the Korean Civil Procedure Act (「민사소송법」).